Claude

Top-Up Instructions

When placing your order, please provide your contact information and contact customer support. Your Claude email, account, and password are not required.

After payment, paste your complete Claude Organization ID into the required field on the order page. We will top up the linked Claude account.

Once completed, please log in to Claude and check your plan status.

Click here to view the  Claude Organization ID Retrieval Guide

Pre-Purchase Risk Notice

Risk Notice: Claude account suspensions may occur more frequently for users in Mainland China. Account suspension issues cannot be covered by after-sales support.

This service only supports Claude accounts currently showing Free Plan. Do not place an order if your account already has Pro, Max, Team, Enterprise, or another paid subscription.

If your account has auto-renewal, unpaid bills, overdue charges, or other billing issues, please resolve them before placing an order.

Please make sure your Claude Organization ID is complete and correct. Orders may not be refundable if the ID is incorrect, the account is ineligible, or the top-up is blocked by official restrictions.

After-Sales Notice

Claude top-up services do not include a warranty.

If the top-up fails due to our processing error, please contact support for review.

Once the top-up is completed, cancellations, account changes, transfers, or refunds are not supported.

Issues caused by account bans, official restrictions, regional limits, billing issues, account changes, or used-up limits are not covered by after-sales support.

By placing an order, you confirm that you have read and accepted these terms and risks.

1. What Claude plan does ezsub provide?
ezsub currently provides Claude top-up options such as Claude Pro and Claude Max plans. Please choose the exact plan from the storefront options before placing your order.

2. Is this an official Claude membership?
Yes. The top-up corresponds to Claude’s official membership rights. Available features, usage limits, and model access follow Anthropic’s current official rules and the actual top-up status.

3. Do I need to provide my own Claude account?
Yes, for top-up service you may need to provide the required Claude account information according to the order instructions. Please make sure the account details are accurate before submitting.

4. What can I use Claude for?
Claude is useful for writing, coding, document analysis, research, summarization, translation, brainstorming, and productivity workflows.

5. Are Claude Pro and Claude Max the same?
No. Different Claude plans may have different usage limits, model access, priority access, and feature availability. Please choose the plan that matches your needs from the storefront options.

6. Is Claude unlimited to use?
No. Claude plans may include official usage limits, message limits, time-window limits, or high-traffic restrictions. These rules follow Anthropic’s current policy.

7. What happens if my Claude membership becomes unavailable during the warranty period?
If the issue is within the selected plan’s warranty scope, ezsub will handle it according to the unified after-sales rules, such as remaining-days refund, replacement, or another available solution based on the actual case.

8. What is not covered by after-sales support?
Used-up official quotas, message limits, usage windows, or credits are not covered. Problems caused by incorrect account information, abnormal login behavior, user-side violations, or official risk control may also be outside normal coverage.

9. Where is the official Claude website?
Official website: https://claude.ai/
Official pricing reference: https://www.anthropic.com/pricing