Privacy Policy

ezsub is committed to protecting your privacy. This Privacy Policy explains how LIGHT TOP LIMITED collects, uses, processes, stores, discloses, and protects your personal information, as well as the choices and rights available to you regarding your personal information when using the ezsub website and services.

ezsub is operated by the Hong Kong company LIGHT TOP LIMITED. LIGHT TOP LIMITED is the entity responsible for collecting and processing users’ personal information through the ezsub website and related services. Company address: Room 1801, EASEY COMM. BLDG., 253-261 Hennessy Road, Wan Chai, Hong Kong.

If you do not agree with this Privacy Policy, you should immediately stop using the ezsub website and services.

Definitions and Scope

In this Privacy Policy, “Services” means any and all services provided by LIGHT TOP LIMITED through ezsub; “ezsub” means the ezsub platform operated by LIGHT TOP LIMITED; “Website” means ezsub.com; and “you” and “User” mean any individual who accesses the Website or uses the related Services.

This Privacy Policy applies to personal information collected and used by LIGHT TOP LIMITED through the Website and/or any Services. Depending on the specific features or Services you use, LIGHT TOP LIMITED may collect information that you actively provide as well as information generated when you use the Website and Services, including but not limited to account information, contact information, order and transaction-related information, customer service communications, device and browser information, IP address, Cookie information, and Website usage records.

By accessing the Website and/or using the related Services in any manner, you acknowledge that you have read and understood this Privacy Policy and understand that LIGHT TOP LIMITED will process your personal information in the manner described in this Privacy Policy.

Use of Information

LIGHT TOP LIMITED may use your personal information for the following purposes: providing the Services you request; creating, maintaining, and managing your account; completing registrations, orders, and related transactions; verifying User identity and maintaining account security; notifying you of changes to products or Services; personalizing your experience; improving the Website, products, and customer service; contacting you regarding your use of the Website and Services; providing after-sales service and customer support; responding to your inquiries; preventing fraud, abuse, and other activities that may harm the Website, Users, or the interests of LIGHT TOP LIMITED; and complying with obligations imposed by applicable laws and regulations.

Where permitted by applicable law or where any required consent has been obtained, LIGHT TOP LIMITED may send you marketing communications relating to ezsub products, Services, promotions, or other relevant content.

If you no longer wish to receive marketing communications, newsletters, or other promotional messages from LIGHT TOP LIMITED, you may email service@ezsub.com to update your preferences or click the unsubscribe link contained in marketing emails sent by LIGHT TOP LIMITED.

Information Disclosure, Cookies, and Security

LIGHT TOP LIMITED does not sell your personal information to unrelated third parties solely for the purpose of selling users’ personal information. To provide and maintain ezsub Services, LIGHT TOP LIMITED may disclose necessary personal information, to the extent required, to service providers that provide technical support, cloud services, payment processing, order fulfillment, customer support, data analytics, security protection, or other related services on behalf of LIGHT TOP LIMITED.

LIGHT TOP LIMITED may also disclose your personal information in the following circumstances: to a business successor resulting from a merger, acquisition, restructuring, transfer of assets, or other business change; where disclosure is required by a court order, law, regulation, or other lawful process; in response to lawful requests from government authorities or regulatory bodies; or where LIGHT TOP LIMITED reasonably believes disclosure is necessary to protect the rights, property, or safety of ezsub, LIGHT TOP LIMITED, Users, or others, or to prevent fraud, unlawful activities, or security risks.

To improve your online experience, LIGHT TOP LIMITED may use Cookies or similar technologies through ezsub to recognize your browser or device, maintain login status, save User preferences, analyze Website usage, improve Website content and functionality, provide personalized experiences, and, where applicable, display relevant content or advertisements.

You may restrict or disable Cookies through your browser settings. However, disabling certain Cookies may prevent some ezsub features from functioning properly.

LIGHT TOP LIMITED takes reasonable technical and organizational measures to protect the personal information collected and to prevent unauthorized access, use, disclosure, modification, loss, or destruction of personal information. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Therefore, LIGHT TOP LIMITED cannot guarantee that personal information will be free from security risks under all circumstances.

Information Retention, Access, and Updates

LIGHT TOP LIMITED will retain your personal information only for as long as necessary to fulfill the purposes for which the personal information was collected and processed. The applicable retention period may be determined based on actual business needs, contractual performance requirements, account and order management needs, dispute resolution requirements, and retention obligations imposed by applicable laws and regulations. When the relevant personal information is no longer required, LIGHT TOP LIMITED will delete, anonymize, or otherwise appropriately process such information in accordance with applicable law and technical feasibility.

You may contact LIGHT TOP LIMITED by emailing service@ezsub.com to request access to, correction of, updating of, or deletion of your personal information, or to raise questions or requests concerning the collection, use, storage, and processing of your personal information. LIGHT TOP LIMITED may take reasonable steps to verify your identity before processing such requests.

In certain circumstances, LIGHT TOP LIMITED may be unable to immediately delete, modify, or provide certain personal information due to applicable laws and regulations, transaction record retention requirements, security requirements, dispute resolution, technical limitations, or other lawful reasons. Information that must continue to be retained by law will be retained by LIGHT TOP LIMITED only for the required period and for the required purposes.

This Privacy Policy is effective as of November 14, 2023. LIGHT TOP LIMITED may update this Privacy Policy from time to time. The updated Privacy Policy will be published on the ezsub Website and will apply from the stated effective date.