Spotify

Spotify Premium

Premium accounts and account top-ups

Your music, at your pace

Enjoy ad-free music, on-demand playback and offline listening. Choose an account with individual Premium already active, or top up your own Spotify account and keep your familiar playlists.

Individual PremiumAccount deliveryTop up your own account

Account top-ups are available only while you are physically in China. Renewals cannot be processed while you are overseas.

Visit Spotify: spotify.com

Music and interfaces illustrate the features. Follow the screens in your current app.

Start with the song you want to hear

Ad-free music, on demand

Play the songs, albums and playlists you love in your chosen order. Skip tracks and arrange your listening queue whenever you like.

Keep your playlists with your account

Sign in to the same account on supported phones, tablets and computers to access your playlists and saved music. Topping up your own account keeps its existing content.

Ad-free music does not remove podcast ads or promotions added by creators. Catalog availability, audio options and device support depend on your account and app.

Example of saved music, playlists and recommendations.

Choose how you receive Premium

Premium account: sign in after delivery

Receive a Spotify account with individual Premium already active. Find the login details and instructions in your order. Check Premium status after your first login, then change the password and linked email if needed. Save the updated details.

Your own account: keep your playlists and saved music

Add individual Premium to your own Spotify account, including renewal of an existing individual subscription. You must be physically in China when ordering. Submit the account information requested in your order.

Duration, price and delivery time are determined by the option selected at purchase and your order.

Three steps for topping up your own account

1. Confirm that you are physically in China and select the account top-up option. Renewals cannot be processed while you are overseas.

2. Submit the requested details for an account you can sign in to. Keep the password, country and plan unchanged during processing. Do not place duplicate top-ups, switch plans or renew separately.

3. After completion, sign in to your existing account and check its individual Premium status and expiry date. Continue using your playlists and saved music.

Use and after-sales support

Coverage lasts for the full subscription period purchased. If a product-related issue ends Premium early, you can receive a refund for the remaining time or pay the price difference to switch to another available option.

After digital delivery, refunds are not available for reasons unrelated to the product. Problems caused by changing the account country or plan, breaching usage rules or abnormal account activity are outside coverage.

For membership or account issues, contact ezsub support with your order details, a description of the problem and an error screenshot.